Refund policy

 

We stand by the products we sell. If you are unhappy with your purchase, please reach out, we are here to assist you.

 

All accepted refunds will be made to the purchaser and issued to the original form of payment except cash purchases, which will be refunded by check. Gift recipients may receive a merchandise credit.

 

All refunded merchandise must be unaltered and in sellable condition.

 

Items with a retail value above $9.99 USD will have a limited 14-day return policy.

 

Unfortunately, we cannot accept returns on: custom-made items, discounted items, or gift cards.

 

We reserve the right to limit refunds.

 

Please contact us at info@brettaoakley.com for all questions.